Hello, welcome to Shapshe. If you have any questions or concerns, please do not hesitate to contact us. We'd love to hear from you.

Email: support@shapshe.com
Working Hours: Mon - Fri: 9am - 5pm UTC+8:00
Address: X1301-H012254(No.1 self-built building), No.106, Fengze East Road, Nansha District, Guangzhou City, Guangdong Province, China(This is not a return address.)

For general information, such as the purchase process, payment options, delivery options or dispute procedures, you can refer to our Help Center pages.

If you have any problems after purchase, please include your order number and the specific problems. You can also take screenshots to show us the problems, which can help us solve your query faster.