1.Privacy Policy on shapshe.com
(1) Collection of personal data
In order to provide you with personalized recommended products, efficient customer service and timely news notifications, we collect some information that you previously provided during your visit to our website, as well as during your registration and browsing our website.
Including your name, email address, gender, account settings, IP address, fingerprint data, device information, billing and shipping addresses, phone number, address, credit card information, preferred language and preferred merchandise category .
At shapshe.com we respect and take the protection of your personal data very seriously. We make sure that your privacy is protected when using our services. As soon as we receive your data transmission, we take technical and organizational measures to protect your data from loss, manipulation, unauthorized access, etc. We continuously adapt our security measures to technological progress and development. We protect your data by encrypting it using Secure Sockets Layer (SSL). SSL is a feature that encrypts all information sent between buyer and seller, including card information, so card details cannot be read by outside parties.
(2)Use of personal data
We collect personal data that you voluntarily provide to us and process it for the following purposes:
How to create your personal account at shapshe.com
To complete transactions with you;
To be able to contact you in case of problems with the delivery of your items;
To provide you with the latest market trends and to allow you to participate in promotions if you have already opted in;
To know your needs and preferences and to recommend personalized products;
To develop, improve, market, and provide products and services that meet your needs;
To process exchanges or product returns;
To improve our services and respond to inquiries or complaints.
(3) Content and frequency of our communications with you
For automatically triggered email, SMS and app push notifications
After you register with shapshe, we may send you a confirmation email or SMS confirmation and service-related notifications as needed.
For example:
your order confirmation email;
Your change of address confirmation email;
your payment confirmation email;
your delivery notification;
notification of the change in your parcel logistics method;
The above list is closely related to your order. We strongly recommend that you do not opt out. If you insist on deleting your account information, you will not receive the above email again.
The frequency of these notifications is closely related to your interaction on our website. We cannot promise a specific delivery quantity.
How to delete my account:
Please contact Customer Service Center: support@shapshe.com
For manual grouping of emails or SMS as well as app push notifications
We send out group email newsletters, SMS newsletters, and app push notifications after receiving your subscription request. The content of such notification includes:
Special offers for subscribers only;
New products updated;
website promotion and coupon;
Personalized product recommendation;
shopping and wearing, care tips;
Service Policy Updates.
On average, you will receive the above notifications two to five times a week. You can unsubscribe at any time.
How to unsubscribe:
Please contact Customer Service Center: support@shapshe.com
(4)Cookies
A cookie is a small text file that is stored on your computer or mobile device and retrieved on subsequent visits. shapshe uses cookies to improve and simplify your visit. We do not use cookies to share information with third parties. There are also third-party cookies on our websites, which we use to collect statistics in aggregate form in analysis tools such as Google Analytics. Some of these cookies can track your behavior across multiple websites. There are two types of permanent and temporary cookies (session cookies).
Persistent cookies are stored as a file on your computer or mobile device for a maximum period of 24 months.
Session cookies are stored temporarily and disappear when you close your browser. We use persistent cookies to save your shipping country and shopping cart unless you log in. We use session cookies to verify whether you are logged in or not.
You can easily delete cookies from your computer or mobile device using your browser. For instructions on how to manage and delete cookies, see "Help" in your browser. You can disable cookies or receive a notification each time a new cookie is sent to your computer or mobile device. Please note, however, that you will not be able to use all functions if you decide to disable cookies, e.g. e.g.:
Speed up navigation
Track website usage
Recognize users and user access rights
Enable the selection and purchase of products on this site. Record your browsing activities and purchases
Web beacons are tiny graphics with a unique identifier that are similar in function to cookies. They are used to allow us to count users who have visited certain pages of the websites and to determine the effectiveness of advertising or promotional campaigns. Unlike cookies, which are stored on a user's computer hard drive, web beacons are invisibly embedded in web pages.
(5)Privacy of children
If you are under the age of 16, please use shapshe.com only with the permission or authorization of the holder of parental responsibility for the child.
shapshe does not collect, use or transmit data from children under the age of 13 to third parties. We will delete the information immediately if we learn that we have collected personal information from a child under the age of 13. If you discover that a child under the age of 13 has been registered on our website, please contact us to arrange for its deletion.
Email: support@shapshe.com
(6) Processing of Information
You have agreed to understand clearly and fully that we have the right to process your personal data or datasets, including but not limited to, solely for the purpose of providing you with the personalized product recommendations, efficient customer service and timely notification of news limited to the following operations or a series of operations, such as
(7)Right to Opt Out
delete my account
shapshe is committed to continuously providing you with high quality products and services. However, if you wish to delete all of your data information on our website, we respect your decision and will fully cooperate. Please contact shapshe customer service who will reply you within 48 hours. All your data will be completely erased from shapshe's server.
No more emails or messages
If you no longer wish to receive Company promotional communications, you may opt out at any time by unsubscribing from these communications. You can contact our customer service at support@shapshe.com.
2. Data security on shapshe.com
(1) How do we secure user data?
shapshe.com incorporates physical, electronic and managerial procedures to protect the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this site. We use SSL encryption to protect your personal information online and also take several measures to protect your personal information at our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third parties for the physical security of some of our computer hardware. We believe their security procedures are adequate. For example, when you visit our website, you are accessing servers that are located in a secure physical environment.
Although we take industry precautions to protect your personal information, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, we cannot ensure or warrant the security of any information you transmit to us and you understand that transmission of any information transmitted to us is at your own risk. However, we will do our best to protect your data security. We do not sell, rent, trade, license or share your personal or financial information with any third party. In order to offer you a better service, we work together with third party partners.
You are responsible for maintaining the security and confidentiality of your shapshe.com username and password.
(2) Cooperation with third party partners
Sometimes we need to engage third party service providers to perform certain functions on our behalf. Any information shared with them is solely to assist in the provision of their services. We conclude a strict confidentiality agreement with external service providers. At the same time, a strict encryption process is used for data transmission.
Delivery
We need to share your name, shipping address, email address, and phone number with partners like DHL, USSF, EMS, UPS, etc. to ensure delivery of your orders.
payment
In order to process payments, we need to share your credit card number with financial service providers such as PayPal, credit card processors and issuers. We may share information to reduce the risk of fraud or to prevent fraud from users attempting fraud or other illegal activity on our site.
marketing
By registering, you consent to receiving promotional communications from us. You may be notified of new products, promotional announcements, special offers and services via EDM and SMS. You can also email support@shapshe.com and request to stop sending you promotional emails or text messages.
Data Tracking and Statistics
In order to learn access data to our website, we may use information that does not identify you or any other user, such as B. the number of daily visitors to a specific page or the size of an order placed on a specific date, to third parties such as advertising partners and Google Analytics.
(3) You fully understand and expressly agree that, after signing a strict written data processing agreement, we may authorize partner companies to process your personal data.
(4) Corporate and Business Affairs.
We may share personal information with any affiliated company. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or a portion of our business, including in connection with a bankruptcy or similar proceeding, we may transfer any Personal Data to the appropriate third party .
3. Updates to our privacy and security policy
shapshe.com reserves the right to change the privacy and security claims of the website.
Any changes we have made to this privacy and security policy can be found online by visiting us. When we make changes, we'll update the "last updated" date below. If changes are deemed material, we may attempt to contact you, or we will post a notice on this website that we have made changes to this policy.
Contact us:
Email: support@shapshe.com